Detail Story

About the Client

The client is India's Leading Higher Education Institution with a vast network of campuses and academic programs. Yet, as the institution continued to evolve, it faced a pressing challenge - how to attract and retain a diverse workforce to serve a diverse student body.

The client's commitment to diversity and inclusion demanded a tailored approach to meet its unique hiring needs and this is where SilverPeople stepped in as a trusted recruitment partner to drive transformation.

The Challenge

• Despite its reputation, the client struggled to attract candidates from a broad range of backgrounds, resulting in a lack of diversity among applicants.
• Integrating diverse perspectives and backgrounds into the institution's existing culture posed a significant challenge, impacting productivity and cohesion.
• Once hired, diverse employees faced higher turnover rates, impacting the institution's long-term goals.
• Unconscious bias in the recruitment and hiring processes hindered efforts to create a level playing field for all candidates.
• Retaining diverse staff proved to be a persistent issue, with turnover rates among these employees higher than desired.

SilverPeople Solution

• SilverPeople worked closely with the institution to develop and implement a tailored diversity hiring strategy that included sourcing from underrepresented groups and ensuring a diverse interview panel.
• Job descriptions and recruitment materials were revised to be more inclusive, welcoming, and appealing to diverse candidates.
• SilverPeople introduced inclusive interviewing techniques to ensure fair assessment and selection, emphasizing skills, experience, and potential over biases.
• To address cultural alignment issues, SilverPeople provided cultural sensitivity guidance to the institution's HR team.
• SilverPeople provided continuous support and guidance to the institution, assisting with the development of diversity and inclusion initiatives, and helping to monitor progress.

Results Achieved

• The institution saw a 45% rise in diverse candidates applying for positions, providing the institution with a broader talent pool.
• SilverPeople's efforts resulted in successfully filling all key positions with highly qualified and diverse candidates within the promised timeline.
• The turnover rates among diverse hires decreased by 30%, contributing to the institution's long-term stability.
• Employees cited a more inclusive atmosphere, leading to higher morale and productivity.
• The client expressed high satisfaction with both the hiring results and SilverPeople's partnership and designated SilverPeople as its go-to recruitment partner for all hiring needs.

About SilverPeople

SilverPeople, a venture by Uberlife Consulting Pvt. Ltd., offers complete recruitment solutions for all hiring/headhunting requirements in a Focused, Accurate, and Time-bound manner (Proprietary FAT* Methodology).

SilverPeople specializes and is placed strongly in 7 Industry verticals: Retail, E-Commerce, Education, Real estate, Fintech, Digital Transformation and Sustainability. SilverPeople has a deep understanding & strong capability to solve Digital Transformation hiring challenges and is the Go-to place for ‘Go Digital’ recruitment consulting!

Contact Us with Ease for Any Recruitment Requirements in Our Specialised Industries

Email: enquiry@silverpeople.in
Phone: +91-9620439053